As the biggest industrial pump manufacturer in West China, the management aim of Zigong Pump is providing clients with qualified products and service. To guarantee clients can receive better service, Zigong Pump is alway trying to improve its service quality during the pre-sales,on-purchase and after sales. The after-sales service center and all the branch offices of Zigong Pump are always ready to answer the questions from clients and solve the problem for clients to ensure the smooth operation of pumps.
The hotline of after-sales center: 0813-8260772
■ Implemented the quick response system, all the formal letters must be replied in four hours.
■ Professional site services,which arrive at customer sites in the same province in 24 hours and 72 hours in other provinces.
■ Customized products for the key projects and essential facilities.
■ Free training of erection,operation and maintenance.
■ In time delivery for urgent spare parts.
■ Lifelong tracking and service based on a complete sales record archive.
■ Overall contract of operation and maintenance of pumps for customers, saving the maintenance and labor cost for customers,professional engineers for professional jobs.